SALES TERMS AND CONDITIONS

1.  SATISFACTION GUARANTEED OR YOUR MONEY BACK

 

RETURN POLICY

We hope that all the products you buy from New style canada will give you complete satisfaction. If you're not satisfied, you can return any merchandise that has not been worn, and with the original labels and tags, within 7 business days from the date you received your package.

The seller agrees to pay the buyer the price of the product sold less any return charges including insurance, that are the responsibility of the buyer. The buyer authorizes New style canada to apply these charges on the credit card used to purchase, subject to the following conditions, namely:

- The product must be accompanied by an invoice and the completed back heel and returned within seven (7) days. It must be in perfect condition, with the original label still affixed to the product.

- The buyer must ensure that the product purchased is actually received by the seller to be able to request a refund. The return is the responsibility of the buyer.

If you experience any problems or have questions about the return process, please contact Customer Service at 514-386-5922 or info@newstylecanada.com.

2.  Warranty

New style canada guarantees all jewelry within 30 days of the date it was purchased (proof of purchase required) if the defect is a result of the production and/or manufacturing process. Normal wear and tear is not covered by the warranty so the item will be evaluated by our quality control experts. This warranty does not cover accidents, abuse, negligence or wear from normal use. To know more about our warranty, please contact Customer Service at info@newstylecanada.com or send us message at 514-386-5922.

 

     -  LEGAL WARRANTY

    1. The Civil Code of Québec and the Consumer Protection Act provide for legal warranties, particularly on hidden defects and the use of sold goods. These legal warranties also apply to this sale.

    2. This warranty may in no case reduce or suppress the manufacturer's legal warranty when one exists.

    3.  Product availability:

    Products in stock are normally shipped within forty-eight (48) hours. The products are out of stock immediately ordered from our suppliers. New style canada could not be held responsible for non-compliance with delivery times displayed.

    When a supplier informs us that a product ordered is unavailable, the buyer is informed by email. If the product is out of stock ultimately, the buyer is refunded.

    4.  Price:

    The prices displayed on our WebSite are in Canadian dollars. The price is payable in full in one payment at the time of the order. All orders are payable in Canadian dollars. For deliveries outside of Canada, the delivery costs, the possible custom charges and local taxes are the responsibility of the recipient.

    5.  International Shipments:

    New style canada delivers its products all over the world.

    6.  USE AND COMMUNICATION OF PERSONAL INFORMATION

       6.1. The Purchaser is notified that his/her information provided for this sale or subsequently can be used by the Vendor for the purposes of promotion or marketing of the goods and services offered by the Vendor.

      6.2. Only duly authorized employees and representatives of the Vendor (all those who work in sales or marketing of goods and services for the Vendor) may have access to your file, and strictly for the purpose of exercising their duties.

      6.3. The Purchaser has the right to access personal information in his/her file. If the Purchaser wishes to have access to the information in his/her file, request a correction or cancellation of the file held by the Vendor, lodge a complaint or request an investigation, the Purchaser must write an email to Customer Service at info@newstylecanada.com

        

        7.  LIMITATION OF LIABILITY

        New style canada, its affiliates, its officers, employees, representatives or agents may in no case be held liable for any damage related directly or indirectly to the use of our website, including the loss of information or a loss of profit resulting from the use of elements of our website or the inability to use such elements.

        In the event that New style canada is found to be liable to you, this liability will be limited to an amount of money equivalent to the price you paid for the returned goods. Notwithstanding the foregoing, nothing in this section restricts any right you might have as a consumer under any public order legislation that might be applicable in your case.